Frequently asked questions
For applicants
Is SitePermit a planning permit or approval?
No. SitePermit gives guidance based on the planning scheme. Only your council can grant a permit. We help you understand the requirements and prepare a complete application.
Do I still need a designer, architect or planner?
For many projects, yes. SitePermit helps you and your professionals work faster and with more confidence, but it doesn't replace professional advice where your project needs it.
How reliable are the results?
Every result shows the clause it relied on so you can check it. Where a matter needs judgement or information we can't confirm, SitePermit tells you and refers you to council instead of guessing.
What does it check?
Your zone, overlays and applicable provisions; your likely pathway (exempt, VicSmart or full permit); a document checklist; and, for residential projects, measurable ResCode standards such as setbacks, height, site coverage, permeability, private open space, overshadowing and overlooking.
What can't it check?
Discretionary matters such as neighbourhood character and heritage merit, objections, and property-specific information we may not hold, such as covenants, section 173 agreements or earlier permits.
What happens to my plans?
Your documents are stored in Australian cloud infrastructure and used only to provide the service. See our Privacy Policy for details.
Is it available for my council?
We're starting with Victorian councils. Join early access and tell us your council area.
For councils
Does SitePermit give planning advice or make determinations?
No. Council remains the responsible authority. SitePermit provides guidance grounded in the planning scheme, shows the provisions it relied on and directs the enquirer to council when a matter requires officer judgement.
How is this different from an AI chatbot?
SitePermit is deterministic. It evaluates the provisions that apply to an address and a proposal rather than generating a plausible-sounding answer, cites every clause it used and abstains when the answer isn't clear-cut. That matters when the output is public-facing and attributable to your council.
How is it different from an address-only enquiry tool?
Beyond "do I need a permit?", SitePermit checks the applicant's actual design against measurable standards, produces a clause-referenced self-assessment and gives your officers a review workspace to verify it — linking both sides of the process.
Does it replace our lodgement or case-management system?
No. It's designed to work alongside your existing systems. Pilots start with an approved manual exchange; integrations are scoped later with your IT team.
What if our scheme changes or an amendment lands?
Scheme amendments are part of the service. We track changes to your scheme, schedules and policies and update the rules model, with your planners confirming before changes go live.
How much work is it for our team?
We load your scheme and build the rules model. Your team's involvement is validation — reviewing results against scenarios you know the answers to, until you're confident. That's the step we won't skip.
Where is the data hosted?
In Australian cloud infrastructure, with auditable logging of every answer and the provisions behind it. We'll work through your information security and privacy requirements as part of onboarding.
How do you measure whether it's working?
Together. Pilots are built around measures you agree — such as agreement with officer findings, completeness of lodgements, avoidable RFIs and officer time — and reported back transparently.
Which councils and states can use it?
We're starting with Victoria: all 83 planning schemes across the state's 79 councils, including local schedules and policies. Other states will follow.
What does it cost?
Foundation partners get foundation pricing and direct input into the roadmap. Request a briefing and we'll talk through scope, pricing and what a pilot could look like for your municipality.