Terms of Use

Last updated 30 September 2026

These terms apply to your use of civiclabs.com.au (the "website"), operated by CivicLabs ("we", "us"). By using the website you agree to them. Using SitePermit itself will be covered by separate terms that we give you before you start.

General information only

Content on this website is general information about CivicLabs and SitePermit. It is not planning, legal or professional advice, and it does not take your circumstances into account.

SitePermit provides general guidance based on publicly available planning scheme provisions. It does not constitute planning or legal advice and does not replace a decision by the responsible authority. Always confirm any outcome with the relevant council before acting.

Product examples

SitePermit is in development. Screens, addresses, figures and examples shown on this website are illustrative, and features may change before release.

Early access

Joining the early-access list or requesting a council briefing does not create any obligation for you or for us. We do not guarantee that SitePermit, or any particular feature or price, will be available for your council area or by any date.

Using the website

You must not misuse the website, including by:

  • trying to gain unauthorised access to it or disrupt it;
  • submitting false details or another person's details without their permission;
  • sending spam or harmful code through our forms.

Intellectual property

The website and its content, including text, design, graphics and the CivicLabs and SitePermit names, belong to CivicLabs or its licensors. You may view and share pages for personal or internal use. You may not copy or reuse content for commercial purposes without our written permission.

Links to other websites

We link to other websites, such as Planning Victoria and LinkedIn, for convenience. We are not responsible for their content or privacy practices.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded. To the extent permitted by law, we provide the website "as is" and are not liable for any loss arising from your use of it or reliance on its content.

Privacy

Our Privacy Policy explains how we handle personal information.

Changes and governing law

We may update these terms from time to time; the date at the top shows when they last changed. These terms are governed by the laws of Victoria, Australia.

Contact

CivicLabs · Melbourne, Victoria · hello@civiclabs.com.au